Shipping & Services Policy
Last Updated: 26-02-2026
At SastaMobiles.com, we are committed to delivering your orders safely and on time. This Shipping & Services Policy explains how we process, ship, and deliver orders across Pakistan.
By placing an order on our website, you agree to this policy.
1. Order Processing Time
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays are processed on the next working day.
During sales or peak seasons, processing may take slightly longer.
2. Delivery Coverage
We currently deliver all across Pakistan through trusted courier partners.
If your area is remote, delivery time may be extended.
3. Estimated Delivery Time
Major cities: 2–4 business days
Other cities/remote areas: 3–7 business days
⚠️ Delivery times are estimates and may vary due to:
Weather conditions
Courier delays
Public holidays
Unforeseen circumstances
4. Shipping Charges
Shipping charges (if applicable) are displayed at checkout.
From time to time, we may offer free shipping promotions.
5. Order Tracking
Once your order is shipped:
You will receive a tracking number via SMS or email.
You can track your parcel through the courier’s tracking system.
6. Delivery Attempts
Courier companies usually make 2 delivery attempts.
If the parcel is returned due to customer unavailability, re-shipping charges may apply.
Please ensure your phone number and address are correct.
7. Damaged Parcel on Delivery
If you receive a parcel that appears damaged:
✅ Do not accept the parcel if visibly tampered
✅ Immediately contact us with photos
✅ Report within 24 hours of delivery
Failure to report within time may affect claim eligibility.
8. Services Disclaimer
While we strive for timely delivery:
SastaMobiles.com is not responsible for delays caused by courier companies.
We are not liable for delays due to natural events, strikes, or force majeure.
Delivery dates are estimates, not guarantees.
9. Order Issues
If you face any shipping-related issue, contact us with:
Order number
Tracking number
Brief description of the issue
Our support team will assist you promptly.
10. Contact Us
For shipping or service inquiries:
Website: sastamobiles.com
Email: zafarhussain111970@gmail.com